The type of personal information we collect
When you place an order through our website, we collect your name, email address, postal address and telephone number so that we can fulfil your order. We use Stripe to collect payment, and do not have access to your card or bank details.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you when you place an order, and we use the information that you have given us in order to fulfil the order.
We do not share, sell or disclose your personal information to a third party.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
We have a contractual obligation.
A contract is formed between you and us when you place an order through our website. We must collect personal information to carry out our obligations under this contract. We use the information only to fulfil the order. We will contact you via email to confirm the order, to let you know when the order is dispatched, and if there is any issue with the order that we need to update you on.
How we store your personal information
Your personal information is securely stored on our online shop for as long as required by us to fulfil your order. If you choose to create an account when you place an order then your details will be kept for longer. You can ask us to delete your data at any time by emailing us at firstname.lastname@example.org
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com
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Last reviewed February 2021